Greystone Hotels Announces In-Room Technology Partnership with KEYPR’s Integrated Guest Experience and Management Solution
Pilot Program to Launch at Elan Hotel in Los Angeles
SAN FRANCISCO, CA – San Francisco based Greystone Hotels has announced a strategic technology partnership with KEYPR to begin offering the Los Angeles based company’s cloud-based management solution in all eight of Greystone’s independent boutique hotels. Featuring wireless, customized, interactive tablets in each guest room, KEYPR allows hotel guests to order and schedule services, room service, view hotel and nearby information, access to customized, relevant promotions, and mobile check-in and check-out (keyless entry will also be added as part of “Phase 2” implementation). While increasing the ease and efficiency for travelers, KEYPR’s technology also allows hotel management and staff to offer greatly improved efficiencies and access to important guest data, preferences and marketing information via a customizable web-based dashboard.
Greystone owns and operates eight independent boutique hotels throughout California. The company has launched KEYPR in their Los Angeles property, the Elan Hotel. Launch in their other locations including properties in San Francisco, Palo Alto, Los Gatos, San Diego and La Jolla are planned to follow.
“With a continued forward focus on implementing new technologies to both enhance the guest experience and increase operational and service efficiencies, we could not be more excited about launching KEYPR in the Elan Hotel,” said Greystone Hotels President, Eric Horodas. “Staying on top of the latest technologies and keeping our ears open to what our guests are looking for in an exceptional boutique hotel stay has allowed us to continually stay ahead of the curve when it comes to service. Adding KEYPR to our portfolio of boutique hotels is the perfect next step!”
Nizar Allibhoy, KEYPR’s Chief Executive Officer, said, “We are thrilled to partner with Greystone Hotels and are proud to have our solution debut at the beautiful Elan here in LA. We look forward to enhancing the guest experience in not only the Elan, but all of the Greystone Hotel properties in California.”
ABOUT GREYSTONE HOTELS
An independently owned hotel and hospitality management company with 11 West Coast properties in California and Oregon, Greystone Hotels was founded in 1995 by Eric Horodas (President) and Peter Trethewey.
Dedicated to superior customer service and eco-friendly hospitality management, the Greystone Portfolio consists of 8 independent, non-branded boutique hotels and inns, and 3 flagship affiliated properties (Best Western International and Marriott International).
Greystone’s management focuses on providing exceptional guest experiences for discerning business and leisure travelers. All of Greystone’s hotels offer great value, thoughtful amenities, and a comfortable, relaxing environment. We pride ourselves on ensuring that our guests, “Experience Exceptional Service.”
In 2009, Greystone’s seven California independent properties were certified by the California Green Lodging Association for our sustainability efforts, while Greystone’s eight non-branded independent boutique hotels are all members of the L.E. Hotels family – a global hotel representation company.
KEYPR provides a cloud-based management solution that integrates the hotel experience for both guests and hotel management through mobile technology. The system will allow guests to have instant mobile check-in/check-out capabilities, keyless entry via smartphone and the ability to schedule, order and track service requests such as cleaning and room service. Additionally, guests will be able to personalize their entertainment experience and access a directory of hotel services on-premises through an in-room tablet provided by KEYPR or using their smartphones.
KEYPR joins established players in the hospitality industry that have built billion dollar businesses and are realizing savings of hundreds of millions by using technology to push self-service tools to consumers (OpenTable, Uber, Zipcar).
KEYPR offers hotels the ability to utilize a digital solution to enhance the guest experience, reduce the administrative burden on staff, improve operational efficiencies and increase revenue. Further, it allows hotels to proactively anticipate and address guest needs while offering management real-time access to operational metrics through an integrated dashboard. This kind of real-time business insight is not currently available to hoteliers.
ABOUT ELAN HOTEL
Ranked #5 out of 339 hotels in Los Angeles on TripAdvisor.com, The Élan Hotel boasts a cutting-edge address at the crossroads of Beverly Hills and West Hollywood, blending contemporary design with desirable function for a guest experience steeped in convenience and comfort. Featuring 49 sleek rooms and suites, the Élan Hotel offers the perfect home-base for business or pleasure when visiting the LA area.
Guests enjoy a host of amenities that enhance their boutique hotel stay here in Los Angeles, including complimentary expanded continental breakfast, an evening hosted wine reception in our lobby, plush bedding, contemporary décor, eco-friendly bath amenities, and complimentary Wi-Fi. The Élan Hotel is also a certified member of the California Green Lodging Program.
Actual Publication Release Date: March 8, 2016